► Production of catalogs, shipment documentation and user manuals

■ Translations - We can translate from various formats, e.g. pdf, Quark, Adobe InDesign, xml, Word and many others. We always adapt to your needs and wishes. - Translations are done from various languages: German, English, French, Italian and Croatian. - We perform, together with you, all necessary corrections and also the logical and visual check-up of the marketing text. ■ Print - We prepare the offers and organize the print of both, the catal g and the promotion material. ■ Distribution - We offer discounted prices for the distribution of marketing materials and parcels from the first day and not after all the quantity conditions are met.

► Call Center and customer care

■ Taking and handling all kinds of orders. Our call center takes your order, gives information and resolves complaints. This can be done by telephone, fax, SMS or e-mail. ■ The call center is very flexible in selection and management of telephone numbers, as well as in the practical use and in the equipment. ■ All orders will be processed and all questions will be answered.

► Return shipment, complaints and payment processing

■ Processing of returned shipment and the complaints include collection of data, sending data, preparation of documents, preparation of goods for transport, organization of transport and repayment to the customer. ■ As wished, we can organize the transport to your warehouse or we can organize the sale of goods on the local market.

► Package delivery

■ We advise you during the organization of the packaging and the delivery, so all local requirements are met. ■ We can handle the whole package delivery process with all enclosed documents and the preparation of post records, which are the basis for the post invoicing. ■ We offer our partners better conditions and delivery costs from the first day on, and not after the specified quantity of marketing material and packages have been reached.

► Reporting

■ Together with all the services, we provide you monthly and campaign based data processing and analysis. According to your wishes and needs.